Wednesday, July 20, 2011

Learning the phones

Today I went to work and they taught me how to use the phones.  They had given the center for the blind a list of all of the extensions and they typed them all out in a formate in which it would be easy for me to listen.  Then they emailed the list to me.  Once I got there they showed me the phone, how to put it on hold and transfer it to another person.  Once people started calling I got a little nervous, I am not going to lie.  I was interrupted a couple times to go to business meetings, otherwise I did that all day.  By the end of the day I was getting pretty good at it.  I did mess up what I was supposed to say a few times though.  It was a good day.

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